Award-winning international keynote speaker, author & customer experience leader with MBA & 25+ yrs leading sales, marketing, & CX initiatives at reputable brands. Stacy created the Doing CX Right methodology, empowering companies to boost retention, referrals, & reputation.Delivered 100+ standing ovation speeches & workshops, host podcast ranked in top 2% globally with over 200 episodes. Featured in Forbes, Psychology Today, Yahoo News & dozens of other media outlets. Https://DoingCXRight.com